Effective surveillance is not about logging hours or collecting video footage—it’s about capturing activity that answers specific claim questions.
At Insurance Fraud Specialists:
- Surveillance is performed by the same experienced investigator throughout the case
- Activity is documented with clarity and precision
- Video is captured with claims review and litigation in mind
Do you subcontract surveillance work?
No. Surveillance is handled by the same experienced investigator from start to finish. Work is not outsourced or rotated among staff.
What happens if surveillance is not producing results?
If surveillance is no longer productive, that is communicated clearly to the client so time and budget are not wasted.
What makes your surveillance different from from other providers?
The difference is judgment and consistency. Surveillance is focused on capturing activity that is relevant to the claim, not simply logging hours.
Do you charge for time when a target is lost?
No. Surveillance hours are not billed when the target is lost.
How is surveillance documented?
Surveillance findings are documented with clear timelines, detailed observations, and video designed to support the claims decisions and litigation.