Reports clearly document timelines, observations, and relevant activity tied directly to the claim. The
goal is clarity and usefulness—not filler or unnecessary length.
Yes. Reports are written to support claims decisions and withstand legal review, including potential deposition or courtroom scrutiny.
Reports are typically delivered electronically to allow for quick review and easy sharing. Hard copies
can be provided if needed.
No. Surveillance is handled by the same experienced investigator from start to finish. Work is not outsourced or rotated among junior staff.
The difference is judgment and consistency. Surveillance is focused on capturing activity that is
relevant to the claim, not simply logging hours.
Surveillance findings are documented with clear timelines, detailed observations, and relevant video
designed to support claims decisions and litigation.
Yes. Video evidence is referenced and organized so reviewers can easily understand what was captured and why it matters to the claim.
Reports are written by the same investigator who conducted the surveillance, ensuring accuracy, context, and consistency.
If surveillance does not produce meaningful or relevant findings, that is documented clearly and communicated so decisions can be made without wasted time or expense
If surveillance is no longer productive, that is communicated clearly so time and budget are not wasted.
No. Surveillance hours are not billed when the subject is lost.
